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Importance of Standard Operating Procedures in Industries.

Why SOPs Matter in Industries?

Key Points:

  • Reduces process variation

  • Prevents quality defects

  • Improves safety

  • Ensures audit compliance (ISO, internal audit)

  • Enables training of new employees

  • Reduces dependency on individuals

“SOPs are not documentation — they are risk-control tools.”


What an SOP Is (and What It Is Not)?

Definition:

A Standard Operating Procedure is a documented, approved, and controlled instruction describing how to perform a process consistently and safely.

Clarify the Difference:

Not SOP

SOP

Informal instructions

Approved document

Personal working style

Standard method

Verbal knowledge

Written & controlled

One-time note

Version controlled

 Types of SOPs in Manufacturing (Example)

  1. Process SOP (e.g., Inventory Control)

  2. Equipment Operation SOP

  3. Safety SOP

  4. Quality Control SOP

  5. Maintenance SOP

  6. Administrative SOP

Example: Inventory Control falls under Process + Control SOP.


How to Create a Comprehensive SOP

Step 1: Process Understanding

 Key Actions before writing the SOP:

  • Walk the process physically (Gemba)

  • Interview process owners

  • Observe variations

  • Identify risks

  • Identify inputs & outputs

Use a simple tool:

  • SIPOC (Supplier – Input – Process – Output – Customer)


Step 2: Create a Standard SOP Structure Template

1. Document Control Section

  • SOP Number

  • Version

  • Date

  • Prepared by

  • Approved by


2. Purpose

(Why does this SOP exist?)

Example: Inventory Control

“To establish a standardized method for receiving, storing, issuing, tracking, and controlling inventory to ensure accuracy, prevent stockouts, minimize excess inventory, and support uninterrupted manufacturing operations”.


3. Scope

(Where it applies)

Example: Inventory Control

“This SOP applies to all raw materials, consumables, spare parts, packaging materials, semi-finished goods, and finished goods handled within the manufacturing facility”.

 

4. Definitions Abbreviations

Key terminology – Inventory Control

Term

Definition

FIFO

First In, First Out

FEFO

First Expiry, First Out

GRN

Goods Receipt Note

MRP

Material Requirement Planning

SKU

Stock Keeping Unit

ERP

Enterprise Resource Planning System

 

5. Roles & Responsibilities

Who does what - Example: Inventory Control

Store In‑Charge

  • Ensure proper receipt, storage, and issuance of materials.

  • Maintain accurate stock records in ERP.

  • Conduct periodic stock audits.

Storekeepers

  • Follow SOP steps for receiving, storing, and issuing materials.

  • Maintain cleanliness and safety in storage areas.

Production Department

  • Raise material requisitions.

  • Return unused materials with proper documentation.

Quality Control

  • Inspect incoming materials.

  • Approve or reject materials based on quality standards.

Finance / Accounts

  • Verify GRN and supplier invoices.


6. Identifying Required Tools & Documents

Example: Inventory Control

  • Material Requisition Form

  • GRN (Goods Receipt Note)

  • ERP System

  • Stock Register

  • Inventory Audit Checklist

  • Barcode scanner (if applicable)


7. Procedure (Step-by-Step)Numbered sequence with clear explanations

Example: Inventory Control

7.1 Material Receiving

  1. Verify the supplier delivery challan and the purchase order.

  2. Unload materials safely using appropriate equipment.

  3. Inspect packaging for damage.

  4. Forward materials to Quality Control for inspection.

  5. QC approves/rejects materials and updates the inspection report.

  6. Create GRN in ERP for accepted materials.

  7. Label materials with item code, batch number, and date of receipt.


7.2 Storage of Materials

  1. Store materials in designated racks or bins.

  2. Follow FIFO for general materials and FEFO for expiry‑based items.

  3. Maintain segregation of:

    • Raw materials

    • Consumables

    • Rejected materials

    • Hazardous materials

  4. Ensure temperature‑controlled storage where required.

  5. Update ERP stock levels immediately after storage.


7.3 Material Issuance

  1. Receive Material Requisition from Production.

  2. Verify authorization and availability of stock.

  3. Pick materials following FIFO/FEFO.

  4. Issue materials and record the transaction in ERP.

  5. Obtain a signature from the production representative.

  6. For excess material returns:

    • Verify condition

    • Update ERP

    • Return to the designated storage area


7.4 Inventory Tracking & Monitoring

  • Update stock levels in ERP after every transaction.

  • Monitor minimum and maximum stock levels.

  • Generate daily/weekly stock reports.

  • Flag slow-moving and non-moving items.

  • Maintain traceability for batch-controlled materials.


7.5 Stock Audits

Daily Cycle Count

  • Conduct random checks on selected SKUs.

  • Compare physical stock with ERP data.

  • Record discrepancies and investigate root causes.

Monthly Stock Audit

  • Perform complete stock verification.

  • Submit audit report to management.

Annual Audit

  • Conduct a full inventory audit with finance and external auditors.


8. Controls & Checks

(Validation points)

Example: Inventory Control

Quality Control in Inventory

  • Ensure materials are stored in clean, dry, and safe conditions.

  • Maintain calibration of weighing scales and measuring tools.

  • Segregate rejected materials with red tags.

  • Ensure traceability for all materials used in production.


9. Records & Documentation

(What forms to maintain?)

Documentation & Records – Inventory Control

Document

Responsibility

Retention Period

GRN

Stores

3 years

Material Requisition

Production

1 year

Stock Register

Stores

3 years

Audit Reports

Stores/Finance

5 years

QC Inspection Report

QC

3 years

 

10. References

(Related SOPs)

Example: Inventory Control

  • ISO 9001: Quality Management System

  • Company Purchase Policy

  • Material Handling Guidelines

  • ERP User Manual


11. Safety Precautions – Inventory Control

  • Wear PPE: gloves, safety shoes, and helmets.

  • Follow safe material handling practices.

  • Use forklifts and pallet trucks only by trained personnel.

  • Ensure proper stacking to avoid toppling hazards.


12. Revision History – Document Control

Rev No.

Date

Description of Change

Approved By

00


Initial Release


 Please get in touch with S3 Optistart Consulting at www.optistartconsulting.com for more details.

 
 
 

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